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So you've done the hard and expensive part and won the customer, however keeping them and ensuring a good experience to keep your customers loyal is vital.
Direct Response will work with you to provide powerful and cost effective call centre solutions for your help desk requirements.
We effortlessly vary our services from simple first line help desk calls to the more involved and complex call centre solutions.
Testimony to our quality is loyalty demonstrated in a customer retention rate of 99%.
The end result means your calls are being answered by someone you can trust, who will reinforce your brand, and make sure your customers stay loyal without it costing you all of your profits!
For more information on these solutions, please contact our business development team on 0800 011 4570